Last Updated: 01-29-2026

 

Our Commitment Big City Water Damage Restoration & Reconstruction is committed to providing a website that is accessible to all individuals, including those with disabilities. We recognize that our restoration and reconstruction services are often needed during emergencies, and we strive to ensure our digital presence meets WCAG 2.1 Level AA standards for ease of use. 

Actions Taken for Accessibility

We have implemented the following features on our Wix website to ensure a better user experience:

Technical Alt Text: We use descriptive Alt Text for professional imagery, including thermal imaging of hidden moisture, dry-wall visual inspections, and our IICRC and CSLB logos.

Verified Credentials: In compliance with CSLB Advertising Guidelines, our California Contractor License #924597 is displayed in plain text within our contact information to ensure it is readable by screen readers and all users.

Accessible Contact Forms: Our "Name, Number, Email, and Message" form uses accessible labels rather than just placeholder text, ensuring users with assistive technology can easily navigate the fields.

Logical Navigation: We use a clear heading structure and have enabled visual focus rings for keyboard-only navigation. 

 

Contact Us for Assistance

If you have difficulty using our website or filling out our contact form, please reach out to us during our standard business hours. We are happy to discuss your water damage or reconstruction needs directly over the phone.

Phone: (619) 972-6419

Email: bigcityrestoration@yahoo.com

Business Hours: Monday–Sunday, 5 AM – 8 PM

Response Time: We aim to respond to all accessibility inquiries within 24 hours.